- Standard Delivery UK = £5.50
- Express (Trackable, requires a signature) Delivery UK = £9.50
- Heavy or Bulky orders weighing over 2kg will be sent using an alternative courier service (ie. not Royal Mail.) Please be aware that next day/express delivery might not be available but to increase your chances place your order before 10.00am. For all heavy/bulky orders you will receive a tracking reference in your shipment confirmation email and parcels may require a signature. We use DPD, TNT, UPS and Collect + for bulky domestic UK deliveries.
- Signed For Delivery to European Countries = £15.00
Please note: for orders weighing over 2kg we will use a courier service. You will receive a tracking reference in your shipment confirmation email. We primarily use DPD, TNT, UPS, Hermes and Landmark Global Priority for European deliveries.
- Signed For Delivery Rest Of The World = £20.00
Royal Mail International Signed - (5-14 working day estimate depending on your location. Trackable within the UK, required a signature on delivery.)
Please note Heavy or Bulky orders weighing over 2kg will be sent using an alternative courier service. You will receive a tracking reference in your shipment confirmation email. We primarily use DPD, TNT, UPS, Hermes and Landmark Global Priority for international deliveries.
RETURNS AND REPLACEMENTS
We cannot accept returns on any cut fabrics, ribbons or cord unless faulty. For other item/s we can offer a full refund or exchange within 14 days of receipt of purchase providing they have been purchased at full price, in original packaging and in perfect condition.
If the item/s you wish to return were bought via mail order, these must be posted back to us with full insurance and using a Tracked or ‘Signed For’ or ‘Special Delivery’ service as we cannot be responsible for any returns lost or delayed in the post. Refunds on the return postage cannot be made unless the item is faulty.